Delivery Information

Dispatch & Shipping Times

  • North Island - expected delivery in 1-2 business days 
  • South Island - expected delivery in 3-4 business days 

We do not offer "bike in a box" delivery, as we believe it's important that every bike is assembled correctly by a professional and that you as a valued customer have a brick-and-mortar dealer to provide you with high-quality service and support. You simply choose the closest dealer and pay through the website. The bike will be assembled over 2-4 days, and you will be notified via email or phone that pickup is ready.

Orders received over the weekend will be processed for delivery and shipped the following week.

For some of our bulkier products, we use a range of couriers depending on the product and your location. Due to the nature of these products, please note that delivery can take a little longer and is typically 3-5 days from when we dispatch.

Track your order

For all orders, you will receive a Track & Trace reference via email upon dispatch.

Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.

Category Price Example Products

Small Items


Apparel, small bike parts - General products that aren't bulky or heavy

Larger Items


Bike forks, wheelsets, bike racks



Free delivery and assembly to your nearest store only