Covid-19 information

Update 13 May

We look forward to welcoming customers back into our locally-owned Electrify NZ stores which from 14 May will be open for regular hours during Level 2.  Entry to our stores will be managed and we will be registering visitors for contact tracing purposes.  A one metre distance from other customers and staff is required at all times after admittance to the store.  Cleaning and sanitation procedures are being strictly adhered to, in line with Government recommendations.  

Update 17 April

Electric bikes can now be purchased online for contactless delivery after New Zealand enters alert level 3.  Bikes will be delivered to your home fully assembled, safety checked and ready to ride in Auckland, Tauranga, Napier/Hastings, Hamilton, Palmerston North, Wellington, Nelson, Christchurch and Dunedin.  $50 delivery fee applies.  Please contact us for options outside of these cities.  

We will also be taking service bookings, also on a contactless basis, for when we enter level 3 - please contact your local store to make an appointment.  

Update 9 April

We have registered with MBIE to provide essential items including those required for bike safety, maintenance and essential transportation via contactless delivery.  These will be shipped via courier.  Please allow additional time for items to arrive and contact us at with any questions or clarifications.

25 March 2020

You are no doubt aware of the Covid-19 restrictions in place.  Our stores are now closed until further notice.

To prevent further spread of the disease, we are required to avoid social contact with people outside of our households.  

You are still able to ride your e-bike as long as you do this.  To quote the Prime Minister: "I understand that self isolation is a daunting prospect. So we are being practical. You can leave your home for fresh air, a walk, exercise. To take your children outside. But remember the simple principle. It must be solitary. We are asking that you only spend time with those you are in self isolation with"

Our workshop and parts warehouse will also be closing and we are not taking any more service bookings.  

We would like to thank our customers for their support, and wish you all the best for the next few weeks, We look forward to continuing to support our customers after we have gotten through this.

The team at Electrify NZ